Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
What is PGDPro?
PGDPro is the online platform provided by MPS. It is a specialist provider of Patient Group Directions (PGDs) and associated training packages, designed to help pharmacies safely and legally offer a wide range of clinical services. PGDPro provides cost-effective, clinically robust PGDs alongside the training and support required to implement them.
Who is PGDPro suitable for?
PGDPro is designed for community pharmacies, pharmacy chains, and healthcare providers looking to expand their clinical services, including vaccinations and treatment services.
What services can PGDs be used for?
PGDs enable pharmacies to supply and administer Prescription Only Medicines without an individual prescription, supporting services such as:
Travel vaccinations
Flu and Covid vaccinations
Respiratory vaccinations
Weight loss treatments
Erectile dysfunction treatment
Hair loss treatment
Sexual health services
Malaria prophylaxis and travel medicines
What is a Patient Group Direction (PGD)?
A PGD is a legally authorised framework that allows qualified healthcare professionals, such as pharmacists, to supply or administer specified medicines to predefined groups of patients without the need for an individual prescription.
What PGD packages are available?
We offer a wide range of packages, including:
All-inclusive PGD packages
Travel PGD bundles
Vaccination PGD bundles
Flu and Covid PGDs
Respiratory PGDs
Oral treatment PGDs
Individual PGDs for specific conditions
Can I purchase individual PGDs or bundles?
Yes. PGDs are available individually or as part of cost-effective bundles, allowing you to select the services most relevant to your pharmacy.
Are PGDs provided electronically or on paper?
PGDs are available in both electronic (ePGD) and paper formats, providing flexibility for your pharmacy’s operational needs.
Is training included with PGDs?
Yes. Training is included with many PGD packages and covers clinical protocols, vaccination technique, and emergency procedures such as anaphylaxis management.
What type of training is available?
Training may include:
Vaccination technique training
Basic Life Support (BLS)
Anaphylaxis management
Condition-specific training
Online and face-to-face training options
Do I need to complete training before offering services?
Yes. Pharmacists must complete the required training before delivering services under a PGD to ensure clinical competence and compliance.
How do I get started with PGDPro?
The process is simple:
Select the PGD package(s) you require
Complete the required training
Enrol onto the system
Begin offering services in your pharmacy
How quickly can I begin offering services?
Once training is completed and PGDs are in place, you can begin offering services immediately.
Can I expand my services later?
Yes. Additional PGDs and training can be added at any time, allowing your pharmacy to expand its clinical offering as needed.
How do I get started with PGDPro?
The process is simple:
Select the PGD package(s) you require
Complete the required training
Enrol onto the system
Begin offering services in your pharmacy
How quickly can I begin offering services?
Once training is completed and PGDs are in place, you can begin offering services immediately.
Can I expand my services later?
Yes. Additional PGDs and training can be added at any time, allowing your pharmacy to expand its clinical offering as needed.
Are PGDs clinically safe and compliant?
Yes. PGDs are developed to be clinically robust and compliant with UK healthcare regulations, ensuring safe and appropriate patient care.
Who can use PGDs?
PGDs can only be used by qualified healthcare professionals who have completed the required training and meet competency requirements.
Are PGDs legally recognised?
Yes. PGDs are recognised under UK law and are widely used across pharmacies.
What support is available?
PGDPro provides ongoing support to help pharmacies implement and deliver services effectively.
How do I access my PGDs and training?
Once enrolled, you can access your training and PGDs through the online system.
Who can I contact for help?
You can contact the PGDPro team via:
Email: info@PGDPro.com
Telephone: 0330 3213 777